Feedback on Freez - AlWarqah فريز. (Hospitality and Gastronomy) in Dubai (Dubai)

Freez - AlWarqah فريز

189 Testimonials

Hospitality and gastronomy

Chocolate cafe

Cafe

Al Warqa - Al Warqa 1 - Dubai

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Overview

So, I stumbled upon this new spot in Al Warqa called Freez - AlWarqah فريز. Pretty cool name, right? It’s a chocolate café that just opened its doors, and let me tell ya, it’s drawing quite the crowd.

With a solid 4.1 out of 5 rating from 189 reviews, it seems folks are both loving and hating it. I mean, how can you not be intrigued by a place that promises delightful chocolate and tasty crepes? One visitor raved about the excellent customer service, specifically mentioning Sanjay, who apparently knows his stuff when it comes to the menu. Sounds like he really takes the time to make your experience worthwhile.

But, on the flip side, others have had some not-so-great experiences. Some customers complained about the service being a bit dodgy. You know, that sad face you make when you’re served by someone who just doesn’t seem to care? Yep, a few folks caught that vibe.

Now, hang on; they’re open 24/7—talk about convenient! But, there have been reports of some unexpected closing times, which can be a bummer. Seriously, what’s up with that?

And it’s not just a chocolate wonderland; they’ve got in-store pickup and takeaway options, just in case you want to grab something on the fly. But, don’t expect to lounge around; seating seems to be an issue. No toilet either, which feels a little lacking, but hey—some sweet desserts make it all better, right?

Overall, it’s hit or miss, but maybe that’s the magic of Freez? You find some gems alongside the dust. Curious? Go give it a shot and let your taste buds decide!